Managed IT Services and Network Monitoring

Technology is an ever changing world. It is hard to keep up with the newest applications designed to make our lives easier, let alone stay protected against the ever rising cyber threats and dangers. Are you a small or medium sized business not large enough to warrant full-time IT personnel? We can manage your network so you have the peace of mind of having a full time IT staff without the cost of a full time employee. Com Guardians can help you achieve what you need to within the budget you can afford. We can handle your technology frustrations for you. We can also liaison on your behalf to your other vendors to keep your entire office running smooth and efficient. This gives you more time to focus on your current responsibilities.

Com Guardians will create and maintain a system binder of all of your technical vendors and information, technology policies, technical employee training, assets, disaster recovery procedures, and security audit dates for you. There will be a physical copy stored at your office and a virtual copy, off site, maintained for you and updated accordingly.

By monitoring your system we receive alerts letting us know your system is having issues, or intrusion attempts. By catching an issue, while it is small, we can prevent further damage. Most issues that arise can be resolved remotely. A Com Guardians technician will be able to access your system and begin resolving the issue faster. In most cases the issues can be resolved faster than the time it would take to drive to your location. This drastically reduces response and resolution time in your time of need and eliminates most trips to the office, saving you time and money.

HIPAA Compliance and Security Assessment

HIPAA Compliance is a continually evolving standard that takes continuous effort to maintain.  As more dangers and regulations arise, so must vigilance.  We take the burden off your shoulders.

Risk Analysis Requirements under the Security Rule

The Security Management Process standard in the Security Rule requires organizations to “implement policies and procedures to prevent, detect, contain, and correct security violations.” (45 C.F.R. § 164.308(a)(1).) Risk analysis is one of four required implementation specifications that provide instructions to implement the Security Management Process standard.  Section 164.308(a)(1)(ii)(A) states:

RISK ANALYSIS (Required).

Conduct an accurate and thorough assessment of the potential risks and vulnerabilities to the confidentiality, integrity, and availability of electronic protected health information held by the [organization].

When was the last time your office conducted and assessment of your security?  Have you implemented policies and procedures to prevent, detect, contain, and correct security violations?  In order to detect and prevent violations, proactive monitoring is a must.

We can assess your office and create a Binder outlining all of your information for a quick reference.  By monitoring and managing your network we WILL be able to detect and contain violations inexpensively with ease.

Security Awareness and Training (§ 164.308(a)(5)(i))

We proposed, under the requirement ‘‘Training,’’ that security training be required for all staff, including management. Training would include awareness training for all personnel, periodic security reminders, user education concerning virus protection, user education in the importance of monitoring login success/failure, and how to report discrepancies, and user education in password management.

When was the last time your staff was trained on current threats and vulnerabilities? We stay current to keep your staff educated and compliant.

We understand that as the responsible person for your organization that HIPAA Compliance is not your only responsibility.  Your normal daily duties consume the majority of your day.  Don’t allow compliance to be a burden.  Allow us to be your guardian that protects and maintains your organization.

Network Solutions and Security

A streamlined network is an efficient one. We provide thorough engineering, configuring, and implementation of wide area, local, and simple peer-to-peer networks to meet your specific needs. From file and application sharing to network printing, or data backups, we can deliver solutions suited for you.

Are you taking full advantage of your server’s capabilities? We will implement proper domain policies to enhance your business flow. Is your mission critical data being properly backed up? We can set up routine automated backups for peace of mind.

Information Technology is a rapidly growing industry that is constantly evolving. An efficient running network is a productive one. Whether you need a network set up, or if your existing system isn’t optimal we can help. Time is money, and down time costs money. Our philosophy behind our service methodology revolves around partnership and client satisfaction. We take more of a proactive approach, rather than reactive. If your system goes down, and you have preventative measures in place, repair time will be minimized. We provide the proper Information Technology solutions your network needs.

Is your system secure from hackers? Don’t risk sensitive data being compromised. If you have an existing firewall, we can analyze the security to ensure proper measures have been taken. If you don’t have a firewall we can assess the situation and implement a secure solution. Do you wish you could access your system securely remotely? We can make it happen.

Viruses, spyware, and hackers are very real dangers. A poorly secured network can compromise your sensitive data. Are you protected? We will work with you to assess your risk level and implement steps to properly secure your network and your data.

Desktop and Laptop Services

Are your PC’s sluggish and slowing you down? Do you have annoying pop ups that you can’t get rid of? Are you receiving messages to hand over your credit card information? We can identify the problem, correct the issue, and implement a proactive solution to prevent future issues.

Are you looking to upgrade but not sure what to purchase or where to start?

Are you afraid of someone selling you something you don’t need?

Do you have old machines in storage because it may have your data on it and you don’t know how to retrieve it?  In most cases we can retrieve that for you and put it onto media so that you can have it on your current machine.

Do you have old machines that are broken and unusable and you don’t know what to do with them?  We can recycle it for you at no charge and guarantee that any of your information that may be on it will never be retrieved.

We help you make cost effecting purchases. Whether it’s a dozen PCs for your office or a single laptop for you child, we can help.

The number of Spyware and Malware programs is on a constant rise. This puts your computer and data at risk. We will provide you the tools to help stay protected and ensure your data on your computer is backed up in case of hardware or software failures.

Telecommunications

How mission critical are your Internet and phones?  Does your existing telephone system and internet connection meet your needs? Are you confident that you are getting the right package to fit your needs and budget?

The telecommunications industry is very competitive and ever changing. Availability of service and features are constantly shifting.  We can help ensure your phones and internet is meeting your needs, without you being over charged.   By staying on top of the industry and standards, we can help ensure your service and rates stay cost effective.  We can help negotiate and support these services for you directly from all major carriers to ensure you get the service you need.

Are you expanding or moving and need cabling services?   We have experienced technicians that can install the phone or network cabling.   We ensure the job is done right the first time, with measures in place for future expansion.